– What we do here at work is probably a big question everyone wonders. My Team and I work together on many projects such as, Working together on group projects that we are ask and scheduled to do. We do labs, when we do labs we go to 14 labs on campus .We clean up each lab, recycle papers that needs to be recycled in a printer. Also my Team and I document how the printers work, such as in how the printer prints if it has enough ink or enough papers, we check every computer in the lab and make sure there is no problems with any computer if there is, we try to fix them ourselves and if we can not fix them outselvs we log onto https://ot.syr.edu/secure/Dashboard.jspa and document into the labs section what the problems are that have occurred and they will be fixed. Orange tracker is an website we use to document every issue we have and be able to keep all our files and information together so everyone can no whats going on.
– Working as su I’ve learned how to use myslice wich is an website how to be able to check your classes or grades if you are an student, you can check your checks if you are an employee. This site is very accurate because it helps a lot of problems solved better than someone having to come in and see whats going on or calling.
-one of our projects we documented all of our information and took notes at every meeting on how to learn how to work Su sites that are being used everyday in ITS , we also documented how to fix software issues and how to talk to clients. Once we were to our deadline and finished all our documents we were required to finish and do, we documented and fixed our notes and printed them into notes , put them into separate binders with seperate dividers to help us with our Memory .
– My Team and I are working on two new project as of this month with my mentor and these projects are the Analyst project and etiquette project. These projects are two different projects split into two different groups of the six of us, four of us are working on analyst project and the other three are working on the etiquette project.
– Working here for six months I learned more skills of how to do web designing, how to help people in need of help in a better fashion, I learned more about computering and how to clear viruses and fix software problems,